Patients don't stop enquiring because your team's at lunch

Meet the AI patient concierge in our new practice CRM. The first cohort is open, with limited places.

Try a demo

Give the concierge a challenge

Four everyday moments at the front desk. Press play and watch how it handles each one.

Challenge 1 of 4

It’s 1pm and reception’s at lunch. Can the concierge book this patient in?

Reception

Website chat

Hi there 👋 You’re now speaking with the Reception. How can I help?

1 / 4

Everything we use, in one place

Get found

The frameworks behind our own rankings and campaigns, laid out step by step so your team can run them.

The playbook behind our map pack and AI answer rankings, built around the treatments you want patients to find.
Campaign structures, audiences and creative already bringing in enquiries for practices, ready to launch without starting again every month.
Content ideas drawn from the posts and formats performing best right now, so every post has a clear job.

Turn visitors into patients

A visit only counts once it becomes a booking, so the website and every reply are built around that moment.

Every page checked for what gets in the way of a booking. Depending on your platform and integrations, an agent can make the fix for you.
Answers day and night from a knowledge base your team controls, books consultations and follows up when patients stop replying.

Keep them coming back

The patients already on your books are the easiest ones to see again, and the ones most often forgotten.

Overdue patients get a friendly nudge on the channel they reply to, then go straight back into the diary.
Spots the groups ready for a conversation, like Invisalign enquiries that never booked, with the right campaign for each.

Ambitious practices grow this way

A booking flow built to convert

Short multi-step booking funnels where every step has its own address, so analytics shows exactly where people leave and which step to fix next.

Judged on bookings and revenue

Good data makes good decisions. Every enquiry is followed through to a booking and the treatment it became, so each campaign, post and fix is measured against what it does for the practice.

Every conversation in one inbox

Website forms, chatbot chats, email and texts together, each one next to the patient's record.

Every phone enquiry, traced

Each call logged with the marketing that produced it and how the conversation went.

Reviews, answered

Your Google rating, how it compares with practices nearby, and a human reply to every review.

Goals the practice sets

Targets for new leads, consultations, treatments started and revenue won, tracked through the month.

Coaching for your own team

We don't replace your marketing team. We hand them the system and coach them to run it, whether that's a front desk or a group's marketing team.

Eight months running, one practice's revenue has been higher than the same month a year earlier

The biggest was May, up 46.6%, or £53,510 more than May 2025.

Revenue against the same month a year earlier, 2026

10%

20%

30%

40%

50%

+14.3%
+21.8%
+36.4%
+46.6%
+44.1%
+27.1%
+28.2%
+39.1%

How it's measured. Whole-practice invoiced revenue from the practice's own accounting system, each month compared with the same month a year earlier. The work was SEO only, with no paid ads.

Your marketing people stay. We give them the same proven system, and coach them to get the most from it.

Transcend Dental reviews

5.0

Punita Shah

Working with Ali and the team @ Transcend has been a game-changer for us. SEO is a topic not well understood by many, but Ali explains everything so clearly and patiently. She has been a constant source of reassurance, proving time and again that this was the right investment for our dental practice. She has helped us focus our growth on a monthly basis and hit all time high ranking for dental implants in our area! She truly goes above and beyond in every task. Five stars isn't enough!

Nirmalan Patkunan

The team at Trascend Dental have been nothing short of amazing from the moment I started working with them for my squat dental practice. We've not had the smoothest rides with marketing companies on delivery but these guys stand out in that they are committed to help our small but ambitious business. They make me feel as if they are an extension of my team, not just another "client" to work with. Ali & the team have put in so much time and effort that I am truly grateful to have found them. I am actually looking to create a website and run ad campaigns with them this year after gaining real confidence in their SEO capabilities. We are ranking no 1 in many searches both on google and with AI searches thanks to their knowledge. One of the best moves our company has made since starting 2 years ago.

Layna O'Connor

We have been working with Transcend for our new practice website, branding and SEO and we have found Ali and her team incredible. They took time to understand the brand and concept and we have seen amazing results from this! They are supper responsive and on hand with personable and honest advice and help which works. We have worked with many other companies and have decided to bring Trancend on to manage our other practices now.. Looking forward to seeing the results for the other sites! Thanks guys.

Sanjay Shah

The support that we have received from Ali and her team has been nothing short of exceptional! High in attention to detail and truly caring about what they do! After having tried several other agencies it was refreshing to have this level of service. Thanks Ali and co!

Pola Reza

Superb company to work with. Efficient, speedy and excellent ideas.

Register your interest

First cohort, limited places.

Rather talk it through with Ali and Kerrin?

Book a call